HERMÈS Agenda

NA - Unused・dead stock

A - Vintage item in good condition
AB - Slightly used, but in relatively good condition
B - Shows signs of being used
C- Shows signs of been used for several times and have many damages
C - Problems with use
D - Junk items

All the goods that you sell at this store are vintage items.

Unlike new products, the use of the product and the scars and dirt caused by the sutras are included in the product.

The state of the goods is indicated in photographs and product descriptions as much as possible, but it is difficult to state all damage to the product.

If you have any care about the state details, be sure to purchase it before you purchaseQueryPlease let me know.

[For shipping]

National Shipping Free

The shipment will be shipped in a packed pack or a yamato transport within five business days after confirmation of the receipt of the money.

* You may have time to ship to prevent chargeback.

[For return exchange]

The product will confirm the situation as soon as it arrives.

If the product is deficiencies or misshipping,QueryPlease contact us.

You will only be able to make a return response if you contact you within 2 days of the arrival of the product and return it.

Please ensure that the OLIM tags that are included with the product are not excluded.

Please note that if you remove the tag, you may be able to return to it.

The store will bear the burden of shipping and handling fees when the store is unhandicable.

[About the return for your convenience]

We accept the return for the reason that the size of the store was not suitable, such as the size of the shop, so that you can safely shop at the store.

Please contact us within two days from the arrival date of the product for your convenience return.

After contacting the arrival date of the product, please return with the payment source within two days from the arrival date of the product arrival.

After meeting the above requirements and confirming the arrival of the goods, you will refund the shipping charges and credit cards and pay-pal fees.

Please note that if the state of the returned goods is different from the sending time, you will be asked to accept the return.

If the following are true, return and exchange can be accepted.

Products that have not been reached within two days of the arrival of the goods, and for which two or more days have elapsed since arrival.

Goods returned without contact with the store

When the OLIM tag that is shipped with the product has been removed.

a product in which the condition of returning or returning goods or accessories is significantly different from the time of the delivery

a product that has been used at least once

-Cleaning or supplemented products.

If you have any questions, etc.,QueryI'd like to have a contact with you.

Lots will be shipped from Japan. Customs duties in your own country may apply. If the winning bidder decides to cancel /withdraw they will bear the risk, cost of all shipping and return import duties of the seller. This item will be packed very well and will be shipped insured.

【Regarding import duties】

All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).Import duties, taxes, or other additional fees will be charged by your local customs.

Please inquire the details of import duties or taxes at the customs office in your country directly before making an order.

If you have any questions, please feel free to let me know!