HERMES Windsor Watch

NA — Unused
The item has not been used.

A — Vintage item in good condition
The item is in good condition with minimal signs of use.

AB — Relatively good condition
The item is in good overall condition with some signs of use.

B — Visible signs of use
The item shows signs of use such as scuffs or scratches.

BC — Significant signs of use
The item shows heavy wear and visible damage such as scratches or stains.

C — Condition affects use
Damage or a defect affects how the item can be used.

For details, please see the photos and condition notes on each product page.

Vintage condition

Every piece at OLIM is vintage and may show scratches, marks, or other signs of wear and age. We describe the condition as clearly as possible in the photos and listing. If you have a question about a particular detail, please contact us via chat before ordering.

About Vintage Watches

We check each watch to make sure it is running before sale. Quartz watches are fitted with a fresh battery before shipping. Please see the “Condition” section on each product page for details about its operation and any servicing carried out.

Timekeeping and performance can vary from one vintage watch to another, and an overhaul may be needed over time.

If your watch needs a repair or overhaul after purchase, please contact us. We can explain the servicing process for your country or region and help arrange servicing through our watch repair partner.

Shipping within Japan

Shipping within Japan is free. We ship via Yu-Pack or Yamato Transport within five business days of confirming payment. Dispatch may take longer if additional payment checks are needed.

Defective or incorrect items

Please check your order as soon as it arrives. If an item is defective or you received the wrong item, contact us via chat and send it back within two days of delivery. We cover return shipping and fees when the return is due to an error on our part.

Change-of-mind returns

We accept returns if an item does not fit or is different from what you expected. Contact us via chat within two days of delivery and send the item back within the same period with return postage prepaid. After we receive and inspect the item, we’ll refund the amount paid, less the original shipping cost and any credit card or PayPal processing fees.

When we cannot accept a return or exchange

• You did not contact us within two days of delivery.
• You sent the item back without contacting us first.
• The item or its accessories are in substantially different condition from when they arrived.
• The item has been used, cleaned, or repaired.

If you have any questions, please contact us via chat.

We ship orders from Japan. Your item will be carefully packed and shipped with insurance.

Import duties, taxes and customs fees may apply depending on the destination. Any charges due on delivery are the customer’s responsibility. For an estimate, please check with your local customs office before placing your order.

If you have questions about shipping, or need to cancel or return an order, please contact us first.